Opinion pieces

When a top exec becomes the lean manager

OPINION – What happens when a senior executive jumps the fence and finds himself having to drive the very same change he was asking others to create?
lean innovation unleashed

Lean thinking unleashes your power to innovate

OPINION – Our systems to develop new products are slow and inadequate for the ever-changing markets we have to work in. The author describes the three lean elements that will unlock your potential to innovate.
Boaz Tamir on humble consulting

Good lean consultants humbly create trust and dialogue

OPINION – After reading the latest book by Edgar H. Schein, the author reflects on the nature of consulting and management, and explains why humility must become a defining trait of both.
talent retainment digital revolution

A modern HR department must offer a dynamic work partnership

OPINION – The digital revolution has forever changed the nature of employment: today's workers have more choice and employers competing for them than ever before. It's about time our approach to HR reflected that.

What the election of Donald Trump tells us about leadership

OPINION – Tomorrow, January 20, Donald J. Trump will be sworn in as 45th President of the United States. What can his campaign and dumbfounding victory teach us about leadership?
group innovation lean thinking

Real innovation stems from team efforts

OPINION – Development managers and start-up entrepreneurs are under the illusion that innovation is just the work of especially talented individuals, but in today's world resource sharing and teamwork are preferable.
Wells Fargo scandal lean culture

The Wells Fargo scandal teaches us lean must be nurtured

OPINION – The latest banking scandal had us all wonder whether Wells Fargo has lost its way. But how does a pioneering bank that once had lean at its heart betray its core values so profoundly?
Unilever scandal cereal israel

The importance of transparency: lessons from a food scandal

OPINION – When do our mistake become an ominous sign that we are giving up on our customers and people? Following the salmonella contamination in cereals in Israel, the author reflects on business purpose and the importance of transparency.
Tamir people development

How lean leaders can help turn obstacles into opportunities

OPINION – Involvement, active listening and concern are crucial traits of lean leadership and the foundations on which respect for people is built into a learning organization, says Boaz Tamir reflecting on his evolution as a writer.

Closer to your customers is where you’ll find success

OPINION – Look at today's disruptive companies and you'll see how all of them have understood that real innovation calls for close proximity to the customer, rather than for stubbornly taking cover in the comfort of the upstream.
Boaz Tamir product people want

How to develop the product your customers want

OPINION – When it comes to lean product development, it doesn’t matter whether you are making wine or motorcycles. Success comes from our ability to tell a story that engages our customers and a product they would line up for.
tamir product development idea assessment

Before developing a new product, assess your idea

OPINION – Working on new product development without first assessing potential risks will almost certainly lead you to failure. Can you imagine the Wright brothers flying without having done preliminary studies on the feasibility of their idea?

Why lean thinking can boost the loyalty of our customer base

OPINION – Most organizations today can only dream of receiving the type of enthusiastic support that certain sports teams get from their fans. In order to do that, they need to forget short-termism and put their customers first.
dialogue for innovation

Why dialogue, and not discussion, supports real innovation

OPINION – It might seem like a subtlety, but the distinction between discussion and dialogue is actually fundamental as we try to find new ways to unleash organizational creativity.

Technology causes the market to shift towards the customer

OPINION – A new publicly owned open-source technology promises to make direct, unmediated trade relations trustworthy, opening the door to an era of democratization and cooperation in global commerce.
boaz tamir leadership should embrace innovation

Embrace innovation, empower people, pave the way for change

OPINION - Managers who want to hold on to their hierarchically controlled businesses and defend them against creativity and change are not protecting their organizations, but putting them at risk.
boaz tamir customer value

Customer value: the only way for a firm to ensure success

OPINION – Managers and investors are starting to understand that, in the long term, a company's success is built on value for the customer and not on marketing manipulations.
volkswagen boaz tamir defeat device

Boaz Tamir offers his reflections on the Volkswagen scandal

OPINION – The Volkswagen emission testing scandal revealed a distorted view of management and a tragic disconnect between the company’s principles and its behaviors.